Error Trying to Sign-Up
An error occurred during the sign-up process. Please review the error message in the browser address bar and:
- Return to the email sign-up to correct the error or
- Please copy the full URL in your browser's address bar and contact us with this information for further assistance.
Error Message Information
| Error Code | Error Description |
| 1, 6, 7 , 9, and 10 | An error has occurred while attempting to save your subscriber information. |
| 2 | The list provided does not exist. |
| 3 | Information was not provided for a mandatory field. |
| 4 | Invalid information was provided. |
| 5 | Information provided is not unique. |
| 8 | Subscriber already exists. |
| 12 | The subscriber you are attempting to insert is on the master unsubscribe list or the global unsubscribe list. |
| 14 | The query string contains ETsubscriberKey and the Subscriber Key feature is not enabled on your account. |
| Error Code | Value Returned in errorControl |
| 1, 6, 7 , 9, and 10 | Blank. |
| 2 | Blank. |
| 3 | The name of the required field that the subscriber did not complete. |
| 4 | The name of the field in which the subscriber entered invalid data. |
| 5 | The name of the field in which the subscriber entered data that duplicates data already in your database for that field. |
| 8 | The list ID of the list to which the subscriber already belongs. |
| 12 | The list ID of the unsubscribe list. |
| 14 | The name of the field. |
